Since January 1, 2009, all those requiring care and their family members are entitled to comprehensive care consultation from their nursing care fund as well as case management (Section 7a of the German Social Code (SGB) book XI). In addition to your nursing care fund, the following care advice centers can offer prompt, straightforward and, if you wish, anonymous assistance. They can tell you how to plan care delivery and about your entitlement to benefits from the statutory nursing care insurance. You will also find information on care resources, dependency classifications and the service providers based in your area.
Counselling centres for older people and their relatives
These centres provide support and guidance for older adults and their families - whether they are currently in need of assistance or seeking preventive advice.
Specialised centres for family caregivers
These centres focus on supporting relatives and caregivers involved in the care of older adults. They offer tailored counselling and assistance during demanding phases of caregiving.
The network of counselling and specialist centres is organised by neighbourhood within Munich. Citywide access is available for centres offering specialised services.
The care support centre of the district of Munich offers advice and support for people with care or assistance needs and their relatives in the entire district of Munich.
In addition, the advice center for family caregivers provided by the Paritätischer Oberbayern / district of Munich is available for further support and assistence.
Münchner Pflegebörse can give you independent advice on places in care homes, as well as on at-home care services in Munich. They can also provide a list of all the main advice centers in Munich (advice for senior citizens and family members, specialist departments for care at home, specialist departments for carers, senior and service centers, Caritas centers in the district of Munich, the Munich Alzheimer’s association and housing advice center).
The old age and service centres (ASZ) serve as local points of contact for older adults and their families. They provide advice, support, and a wide range of services aimed at enhancing quality of life and promoting independence in later years.
A complete overview of all ASZ locations in Munich, including addresses and contact information, is available on the official website of the City of Munich.
The social service centres provide support on issues relating to coping with everyday life, home and nursing care and accessing financial assistance. Family carers also receive advice on respite care, outpatient services and other support services. They also offer targeted help for people who find themselves in difficult life situations or social emergencies.
Anyone who has an issue with Munich’s institutions or services for elderly care can contact the city complaints office for problems regarding care of the elderly, which will offer advice, promptly investigate complaints and suggest solutions and improvements.
Munich District Administration provides a list of all advice centers and institutions for seniors in the district of Munich.
The website of the city of Garching contains information on advice centers for those in need of care and their families in Garching.
The care support centre in the district of Freising is the central point of contact for all questions relating to care and support in everyday life.
Flyer care support centre in the district of Freising
In the social handbook there is an overview of the social facilities in the district of Freising with address, telephone number and contact person.
Pflegeberatung Bayern provides an independent care service hotline for the Free State of Bavaria under +49 800/7721111. It serves as a first point of contact and source of information for everyone with statutory health insurance.