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Technical University of Munich
Technical University of Munich
People support each other - in all situations (Photo: © Chariclo - Fotolia.com)

Care of family members

Initial information and contact in difficult life situations

Taking care of a family member on short notice raises many questions. How can I ensure they receive the best possible care? How can I balance my career or studies with caring for my partner, parents, or children? We are here to provide answers to all your care-related questions and offer a range of support services. You can reach out to us with complete confidence. 

Counselling, Placement and Emergency Care

Thanks to a collaboration between TUM and AWO Lifebalance, all TUM employees and students are entitled to receive comprehensive advice from our partner on all aspects of elderly care, including assistance in finding suitable facilities or caregivers.

Would you like to get preliminary information on caregiving? As a TUM member, you have access to a comprehensive online information portal provided by awo lifebalance. Using your TUM ID, you can retrieve the access details for awo lifebalance here.

If you would like personal advice from the awo lifebalance hotline and/or need assistance arranging care for your dependent relatives, please first contact the TUM Family Service. After reviewing your request, you will receive authorization to contact the hotline.

Hotline: (0049) (0)800 296 11 33

The hotline staff is available to handle your inquiries and requests Monday through Friday, from 8:00 a.m. to 8:00 p.m., and around the clock in emergencies.

The TUM Family Service covers the costs for consulting and mediation services provided by awo lifebalance. However, caregiving relatives are responsible for the costs associated with the specific support and care services. The advisors at awo lifebalance will be happy to provide you with detailed information about available subsidy options.

 

 

More informations about (elder) care of family members

If you would like to arrange more flexible working hours, take time out to care for a family member or are considering working from home, you can learn more here about arrangements for reconciling study or career with care commitments.

You can take leave of absence for a certain period of time during your studies for important reasons. This also includes caring for a relative and is then referred to as a leave of absence. Here  you can find out what you need to know about a leave of absence at TUM.

If you are caring for family members with special needs, you can find support through the initiative "Press pause" (Pausentaste). Here, you can access information about counseling services, find useful links and build a network to exchange ideas and experiences. 

A range of respite services are available for carers
(Image: berufundfamilie GmbH)

Here you get an overview of the relief options caregiving relatives can take advantage of and you can find out which services are covered by the long-term care insurance funds.

Work bag and paper bag with a red cross and a tag saying "for grandpa"
A number of advice services for carers are available in Munich
(Image: Network "Erfolgsfaktor Familie")

Since January 1, 2009, all those in need of care and their relatives have an individual right to comprehensive care advice from their care insurance fund and so-called case management (Section 7a SGB XI). In addition to your long-term care insurance, the following care advice centers provide you with quick, uncomplicated and, if you wish, anonymous assistance. You will receive answers to questions about planning care and your entitlements to benefits from statutory long-term care insurance. You will also receive information on care aids, care classification procedures and the service providers at your place of residence.

You may also find the following brochures helpful (sometimes only available in German):

 

 

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